Mandarin Oriental, Santiago | Hotel in Santiago

| 9.1 (1355 Reviews) |   Pet Friendly  16 Bathrooms  40 Guests
Santiago Hotel | Mandarin Oriental, Santiago

Hotel in Santiago

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available. Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District.

Mandarin Oriental, Santiago is located in Santiago.

This 308 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Designated Smoking Area, Security/Safety, and several others. This is a 5 star rated property and has over 1355 reviews with the average score of 9.1 . Coming to Santiago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 308 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Santiago. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Santiago in Santiago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Santiago”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av Kennedy, 4601, Santiago, 756 0994, Chile

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kids' meals
  • Snack bar
  • Bar
  • Restaurant
Parking
  • Parking garage
  • Free parking
  • Accessible parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
  • Parking on site
Activities
  • Massage
  • Golf course (within 2 miles)
General
  • Hypoallergenic room available
  • Safe
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Soundproof rooms
  • Paid Wifi
  • Non-smoking rooms
  • Pet friendly
  • Facilities for disabled guests
  • Designated smoking area
  • Heating
  • Family rooms
  • Smoke-free property
Guest Services
  • Packed lunches
  • Tour desk
  • Business center
  • Laundry
  • Daily housekeeping
  • Baggage storage
  • Currency exchange
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Airport shuttle
  • Ironing service
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Pet bowls
  • Babysitting/Child services
  • Shuttle service
  • Private check-in/out
  • Concierge
  • Suit press
  • Pet basket
Internet
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Terrace
  • Garden
  • Outdoor pool (seasonal)
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
In order to offer better service and facilities, the property is currently renovating the spa, so the services are limited. we offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. we apologize for any inconvenience it may cause and thank you in advance for your understanding, please contact the property to clarify any questions that may arise.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.62
Location:
9.46
Staff:
9.39
Facilities:
9.34
Comfort:
9.55
Cleanliness:
9.54
Melissa
Sep 11, 2025 07:00:00 AM
Review Score:   9
Dominican Republic
Reviewer Type: Family With Children
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe View King Room
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Room King
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Terrace Suite
Room Type: Suite
Room Size: 81 m2
1 King bed(s) Bed
Terrace Suite

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Bathtub, Hairdryer, Private bathroom, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Desk, Sofa, Sitting area

Bedroom

Alarm clock, Walk-in closet, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Grand Terrace Suite
Room Type: Suite
Room Size: 144 m2
1 King bed(s) Bed
Grand Terrace Suite

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Bathtub, Hairdryer, Private bathroom, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Additional bathroom, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Kitchenette, Dining table

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Alarm clock, Walk-in closet, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive King Suite
Room Type: Suite
Room Size: 81 m2
1 King bed(s) Bed
Executive King Suite

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Bathtub, Hairdryer, Private bathroom, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Desk, Sofa, Sitting area

Bedroom

Alarm clock, Walk-in closet, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Room Twin
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Premier Suite King
Room Type: Suite
Room Size: 122 m2
1 Queen bed(s) Bed
Premier Suite King

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Bathtub, Hairdryer, Private bathroom, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Additional bathroom, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Kitchenette, Dining table

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Alarm clock, Walk-in closet, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Room King
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Room Twin
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Fold-up bed, Feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive Room King
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed
Executive Room King

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Pool view, Garden view

Bedroom

Alarm clock, Wardrobe or closet

Food & Drink

Bottle of water

Room Amenities

Feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive Room Queen
Room Type: Double
Room Size: 52 m2
2 Queen bed(s) Bed
Executive Room Queen

Bathroom

Shower cap, Conditioner, Bathrobe, Walk-in shower, Private bathroom, Hairdryer, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Slippers, Free toiletries, Towels

General

Carbon monoxide detector, Air conditioning, Safe, Key card access, Hardwood or parquet floors, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Pool view, Garden view

Bedroom

Alarm clock, Wardrobe or closet

Food & Drink

Bottle of water

Room Amenities

Feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Panoramic Suite
Room Type: Suite
Room Size: 141 m2
1 King bed(s) Bed

Bathroom

Walk-in shower, Bathtub

Living Area

Desk, Sitting area
Two-Bedroom Suite
Room Type: Suite
Room Size: 161 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Two-Bedroom Suite

Bathroom

Walk-in shower, Bathtub

Living Area

Desk, Sitting area

FAQ's

Is this Mandarin Oriental, Santiago pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Santiago?

Check-in time for Mandarin Oriental, Santiago starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Santiago have a swimming pool?

Yes, this Mandarin Oriental, Santiago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Santiago?

Best-rates for the Mandarin Oriental, Santiago starts from $242 per night with includes Parking, Business Services, Guest Services, Child Friendly, Internet, Air Conditioner, View, Wellness Facilities, Breakfast, Laundry, Designated Smoking Area, Security/Safety, EV Charge Station, Sports/Activities, Fireplace/Heating, Restaurant, Bar, Pet Friendly, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Mandarin Oriental, Santiago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Santiago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Santiago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, the Mandarin Oriental, Santiago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Santiago are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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